Retry Logic

Viral Loops will attempt to re-deliver a Webhook upon receiving an error status code with an exponential backoff for up to 4 days.

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CRM
If you're integrating your CRM in your Webhook handler and your server does not return a Succesful Response, the Webhook will be retried. This can cause your CRM Provider to charge you multiple times for the same user in a misconfigured endpoint

Disable logic

If an endpoint has not responded with a 2xx HTTP status code for multiple days in a row, the Webhook will be disabled